Glendale >Katsuya Glendale
Cool, hip sushi joint! – My boyfriend took me here last night for our anniversary; Good job boyfriend! He knows my taste: hip, edgy, trendy, and japanese culture is a plus! I loved the geisha wall art the most, and the different styles of seating around the tables were so cool. I love shrimp so I ordered the Rock Shrimp Tempura Roll, and it was so tasty, albeit a little too big to fit in my mouth all at once! For dessert we shared the chocolate "lover" cake, which seemed appropriate for the occasion :) It was sinfully delicious and moist!
All in all it was a great anniversary dinner for us, a perfect night!
great sushi! – I just got back from my third time here! it's so good! The wait staff is very helpful with helping you pick the right dish for you. I got the sunset roll and it was AMAZING!!! Also a great view of the fountain water show!
Innovative Japanese – The atmosphere is great. It is very upscale. The portions tend to be somewhat small. The cuisine is innovative. But for Glendale it is a very expensive restaurant.
great food, a little pricey – I probably like this place because this is where my boyfriend and i had our first date, but I love the vibe it had. We sat outside and it was beautiful. The food was great, but very small portions. The desert platter was out of this world amazing! They have good customer service, our waiter was very accommodating. I would go back, but only when i get a good paycheck!
Great place to sit down and enjoy the surrounding – First time at Katsuya, it was on Sunday @ around 4:30pm, so it wasn't that busy yet. We were sited outside on ground level. Itt was a nice sitting outside, we were able to see the fountain, hear the jazz band that was there that day and we enjoyed the beautiful surrounding of the Americana had to offer. The staff was friendly. The food was good, but I wouldn't say is any better than any other Japanese Restaurant. I thought this place was way too Expensive for what they give you. After ordering an entree and sushi, me and my husband still felt hungry when we left but we weren't about to order more food which will probably cost us $50 more on the bill. Bottom line is, if you don't mind paying 3xs more than most Japanese Restaurant and maybe leaving still hungry, then this is a great place to eat and enjoy the surrounding. No, we would we would not go there again. Its not worth it.
still iffy – I still cant figure out if i like this restaurant or not. the food is great but the people that go here are stupid
Overcharging/cheating and expensive. – I got overcharged and do not appreciate that. The receipt I signed was less than what my credit card was charged for. Restaurant is expensive and food is definetely better than the alternative fast food but at this price I expected way more. Service above average, food, above average, price and cheating definetely impacted my trust and overall experience.
EXPENSIVE! – If you're feeling lazy (and are shopping at the Americana mall) and overly trendy, this place will do. However, hope you saved some cold hard cash, cause that you will be spending!
Recommend: Go for the Garlic Soy Albacore and the Ceviche! Good portion, good taste.
AVOID: almond crusted scallops (too many whole nuts, no scallop), AVOID: baked crab roll (TEEEEEEEEEENY TINY for 8 bucks! are you guys crazy?!)
The drinks are so so, again: $14 for miniscule martinis...don't let the waiters talk you into the "fresh pressed juices" - hmm....not that special, thanks)
Overcharged by 100% – Did lunch there with my 82 year-old mother visiting from Tokyo, my sister and my five year-old son. 11:43 a.m. according to the time printed on my receipt -- definitely NOT a dinnertime. Two mixed tempura plate came out to $36. The printed menu (confirmed by their online menu) said $10 each. They charged $18 for a grilled salmon plate. The menus said $12. The only thing they got right was kid's tempura with steak plate: $10. OK: I didn't pay attention to the price of water (Large Fiji Water, $10) but what shold have been a $50 lunch came out to be close to $100 with tip.
I have heard about a waiter at another Katsuya insisting on "omakase" (trusting someone else to order for you -- believe me, waiters are NOT qualified to order for you; only chefs are) I am inclined to think that the waiters are encouraged to overcharge or manipulate patrons to order more, seeing that the receipt suggests 18, 20 or 25% tips.
Worse: after making a smooth exit (with a grandma and a kid in the party, you would, too), I wrote to the management. No reply after a month.
Hot Spot in Glendale – Katsuya at the Americana at Brand was delicious. Ladies in the front were sweet. I definitely recommend the cucumber watermelon mojito. They make it right in front of you. Try the halibut cheek AMAZING, service is great and ambiance is beautiful. Definitely recommend it for a first date experience.
sushi – Dining at Katsuya Glendale was phenomenal! First off- the tall brunette hostess could not have been more lovely and hospitable. We were seated within minutes of our reservation and had a gorgeous fountain view. Our server was attentive, well informed, and guided us through our dining experience. We started with a Burning Mandarin- delish. The rock shrimp tempura is a must have!!! Strongly recommend for an after movie dinner.
Amazing sushi experience! – I went to this sushi restaurant thinking I was walking into the everyday kind of place. come to find out my view on sushi was completely reversed. The place has great service- my drink never was empty. The food and cocktails were amazing- everything was made from all fresh ingredients and the drinks even had organic fruit! As for my actual server, she was great. I forgot her name but she had long brown hair and a cute smile. I highly recommend coming here for a first date or a social gathering. The prices are mid to high range but the atmosphere and cuizine are definately worth it. I can't wait until my next visit to Katsuya at the Americana!
Worst dining experience in years – To start out the hostess only offered a table at the inside bar (which in hind sight would have been better) even though tables were available outside on a gorgeous night. When I asked for an outdoor table she said "yeah wait in the lobby"in a bothersome way. On our way to the table both my husband and I were nearly run down by little service dudes rushing nowhere. Granted the decor is cool and the layout is not bad, once we sat down it took at least 20 minutes just to get water and about 45 minutes to get edemame. EDAMAME! no joke, i had to ask twice. Even the glass of wine took forever. The table next to us had been there slightly longer and was already having it out with the waitress over their wait (close to an hour). They gave them a random sushi dish mistakenly, after they paid the bill and said oh we have wait staff troubles today. The sushi took another 25 minutes and was just OK. Typical of a random suburbian sushi shop. nothing special. The soy sauce on our table was empty, we were given no table setting and had to continuously ask for water. When the water guy came, he spilled water on my husbands leg and then replied in a cocky way "oh the napkin will be ok". He could clearly see that I was angry, inquired, and then said, "oh thats rare". Our plates were never cleared, we were never followed up with, and forget being offered desert. Maybe they knew we wanted to get the hell out. This place is a disgrace to good sushi dining everywhere. Too bad it was such a good location. If they ever get around to hiring anyone that has ever worked in a restaurant before, maybe, I'll go back...but it will be awhile before the bad taste of this sushi restaurant goes away.
suburbia kills the thrill of hip sushi house – what a horrible franchising idea to take all the reputation Katsu-Ya has built and exploit it by opening up a location in a glorified suburban mall. the football stadium sized floorplan made it hard to make eye contact with our waiter for any request - including asking them to refill the empty soy sauce container. two separate kitchens for hot and cold items required the waiter to explain that our dishes would come randomly and at odd intervals - and they did. at least two tables of "party of 12" guests complete with tots in high-chairs blared loudly that this is now a "family restaurant" rather than one of the top 10 sushi joints in LA. so sorry to have spent my money at this location - next time... Hollywood or a more low-key Studio City! (and i'm Armenian!)
Good food, great views, good people watching – Order the lobster - YUMMY! Also, reasonably priced lunch specials and happy hour is good. Sit on the top patio and you'll get the best views of the fountain
Philippe Starck's posh Japanese palace is practically Zen at the over-the-top Americana at Brand mall. – In Short
Glendale's version of the Grove hosts Philippe Starck's third collaboration with chef Uechi Katsuya and the SBE Group. Spectacularly large, the restaurant packs in spendy locals who come to see and be seen. A giant industrial steel staircase spirals up to a sweeping dining room splashed with giant macro photos of geisha faces, imparting a pop-shock twist to the futuristic space. Prime spots include the balcony seats that overlook the kitschy Bellagio-like fountain on the mall's center green. Signature dishes include yellowtail sashimi with jalapeno, kiwi scallop with yuzu vinaigrette, crispy rice with spicy tuna, lobster dynamite and a wide selection of top-grade sushi, sashimi and rolls.
TOO SOON FOR BRAGGING RIGHTS! – I had a front row seat at the Sushi Bar of the still new Katsuya at the Americana. The head Sushi Chef was fat and jolly-but, his team's product was mediocre if not INEDIBLE. They managed to turn my favorite dish of Tuna with Crispy Fried Onions into a soggy morass of wet sludge on top of inordinately thick and sinewy sponges which doubled as the tuna. My next coveted choice of a Yellowtail Handroll--looked as thin and flat as a kid's FRUIT ROLL-UP, and tasted as bland as one would think of a DEATH-ROW inmate's LAST MEAL. When I politely conveyed my disappointment the JOLLY CHEF, laughed it off and said, "Sorry, it's Monday." Needless to say, at almost $60 for a MEDIOCRE MEAL for ONE--'Sorry' is not enough!
Small portions that are very creative. – The portions are small so it is suggested that you order several things. I really did enjoy several dishes like the cod (with the leaf), lobster, and the eggplant really surprised me (in a good way!). Even the dessert assortment plate was pretty good. The service was average and that was on a busy day. Our waitress was "bubbley" and was very helpful in suggesting food. The food is definitely not cheap so do not come if you are on a budget or you will leave hungry.
OK food. VERY SLOW SERVICE. – THE FOOD: the whole time we were there we only ordered different sushi rolls. The food didnt taste bad but i bet i can find better tasting sushi around glendale for cheaper. Nothing on the menu impressed me. While regular sushi rolls were $6-7 per roll. their specials (such as rainbow roll) went for $15-17. There is a squid sashimi on the menu that would have tasted better if it wasnt for the hidden mint leaf at the bottom that made me gag. Vegetable rolls were good and so was salmon skin, but then again, how can you go wrong with these................... THE SERVICE: the day we went there, it was not packed at all. Actually the place was so empty that they closed the outdoor area on the ground floor. There were probably 3-4 people at the sushi bar inside and we sat outside on the balcony on the second floor, which was somewhat full but it is a very small, congested area. Although the place was not busy at all, we had to wait for our waiter for 20-30 minutes each time we wanted to order additional items, or drink refills. Although i understand the beauty of leisurly dining, spending 3.5 hours dining with my boyfriend on a regular day is too much.
WORST SERVICE EVER!! TINY FOOD PORTIONS!! WORST EXPERIENCE AT A RESTAURANT EVER!! – The waiter was trying to push the 'let me order for you' deal on us where he picks what he thinks we would like and then just keeps sending out food. It was a nice suggestion, BUT it was pushed a little too far. One member of our party was so aggrivated by it he left before we even ordered. THe waiter insisted that because we were a party of 8 that we HAD to order how he wanted us to order which was family styleotherwise it would 'be a mess' and our meal woud 'be a lot more successful' if we ordered how he wanted to. This was said and over emphisized three times before we ordered. Then when he came back to take our order he said 'so are you going to trust me or not?'. So we ordered how we wanted to order which was by couples of what we wanted to share not a large free for all like he so strongly suggested.
The meal was fine my portions were tiny. My salad had little if any dressing and honestly tasted like dirt. The NY steak teriyaki was mediocre at best. I've been to many places and even little homey japanese reatuarants serve way better beef teriyaki for a third of the price.
We were there for a birthday dinner and we bought our own cheesecake to the restaurant. They charged us $32 for a 'cake cutting' fee! That was more than the cost of the cheesecake and way more than my meal. We were told we might get charged a small fee but the waiter couldn't remember how much. The cake was obviously NOT their top priority since we had to wait more than 30 mins before it was brought out and had to ask about 3 times on the status of it.
Gratuity included on the bill was at 25% included for a party of 6 or more. We asked to speak with a manager about the surprise cake fee and the service of the place. THe manager actually made the experience worse. He argued with us and had a smirk on the entire time. He halved the cake fee and thats about it. Which was to argue back at us. I've never had to make a complaint about service or food and get such a response from a manager.
Flashy but falls short – If you're looking for a trendy Vegas-like dining experience, the ambiance in this location of Katsuya is right on point. However anything deeper than the "look" of this place falls completely flat. My boyfriend and I have been to the Katsuya in Studio City several times and are familiar with the menu. This Glendale location just doesn't match up. The famed baked crab hand rolls don't have enough of the special sauce that makes them ridiculously good (and in Glendale, they're $7 instead of $6, pushing the ridiculous price for a single hand roll even higher). The other sushi rolls were sloppily made and EVERYTHING on the menu was at least 2-4 dollars higher than in Studio City. The service was decent, although there are hordes of servers standing around in clumps and it took three tries with 3 different waiters to get a paper napkin.
While Katsuya at Americana excels with their fancy PDA system for taking orders and trendy ambiance, what rings truer is its disorganization, ridiculously high price, and most importantly--the mediocre taste and presentation of the food. If you have been to Studio City's Katsuya--just endure the lines and keep going there. Glendale will leave you feeling disappointed.